Help
| For customer support of Lava® brand products purchased elsewhere or to contact the manufacturer of Lava® brand products, Lava World International®/Lava Lite LLC® is now available at LavaLamp.com. |
| For customer support of Lava® brand products purchased elsewhere or to contact the manufacturer of Lava® brand products, Lava World International®/Lava Lite LLC® is now available at LavaLamp.com. |
Lava Lamp Operation Frequently Asked Questions
Lava FAQYour Lava Lite® lamp is warranted by Lava World International™ against defects in workmanship or materials for ninety (90) days from the date of purchase.
LAVA WORLD INTERNATIONAL AND STEELE SUPPLY COMPANY SHALL IN NO EVENT BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES OF ANY NATURE OR AMOUNT.
This warranty shall be void if the Lava Lite® lamp has been subjected to abuse, negligent handling, disregard of operating instructions or attempted repair by anyone other than the manufacturer. U.L. Listed.
® Lava, Lava Lite and the motion lamp configuration, THE WAVE, and the configuration of THE WAVE motion
machine, and the Orb are registered tradmarks of Haggerty Enterprises, Inc. In addition, the configurations of the globe
and base of the motion lamp are trademarks of Haggerty Enterprises. ©Haggerty Enterprises, Inc.
Images may not be copied without permission.
Items may be returned or exchanged within 30 days of receipt of the order. There is no restocking fee as long as items are in new and unused condition with all original package contents. Please e-mail for a Return Authorization number prior to returning any merchandise. Please note that shipping charges are non-refundable and we are not able to pay return shipping charges on returns or exchanges under any circumstances. Defect returns of Lava Brand products can only be handled by the manufacturer, LavaWorld International.
LavaLites.com does not share or sell our customer information.
Most orders (placed before 3pm ET) are shipped the same day the order is received Monday through Friday. Delivery time via UPS ground service is about 3-5 business days depending on your location. We will alert you via e-mail if an item is out of stock.
UPS Ground Service Shipping (Continental US only -- 3-5 business days) for a single order:
| $ 0.01 - $6.49 | ......................... | $ 6.50 |
| $ 6.50 - $17.99 | ......................... | $ 7.50 |
| $ 18.00 - $59.99 | ......................... | $ 9.25 |
| $ 60.00 - $120.99 | ......................... | $15.90 |
| $121.00 - $200.00 | ......................... | $19.90 |
Company Information
secure.